Our Privacy Policy

Last updated: September 2025

At Magic Shipping (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or request a shipping quote.

1. Information We Collect

• Contact details (name, email, phone number, company, address)

• Shipment information (weight, dimensions, destination, declared contents)

• Payment details (when applicable for shipping invoices)

• Technical data (browser, IP address, device type) collected through analytics tools.

2. How We Use Your Information

• To provide shipping quotes, shipping bookings, and issue invoices

• To communicate about shipments, service updates, or support inquiries

• To comply with Canadian export or tax regulations

• To improve our website and services.

3. Data Sharing

We may share limited information with:

• Courier/shipping partners (e.g., DHL, FedEx, UPS) for shipment processing

• Payment providers for secure transaction handling

• Regulatory or customs agencies where required by law.

We do not sell or rent your data to third parties.

4. Data Retention & Security

We retain customer data only as long as necessary to complete transactions and meet legal obligations. We maintain appropriate safeguards to prevent unauthorized access.

5. Your Rights

You may request access to, correction of, or deletion of your data by contacting admin@mymagicshipping.com.